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artlia

Am Planetarium 38
07743 Jena
Germany

Tel.: +49 (0)170 114 7613
Email: support@artlia.de
Managing Director: Hyoun Wook Song

Bank details

Account Owner: Hyoun Wook Song
IBAN: DE11 1001 7997 3598 8232 85
BIC: HOLVDEB1
Bank: VAULT

VAT ID: DE332208896
Tax number: 162/275/19251

dispute resolution

Since February 15, 2016, the EU Commission has provided a platform for out-of-court dispute resolution. This gives consumers the opportunity to initially settle disputes in connection with their online order without going to court. The dispute resolution platform is at the external link http://ec.europa.eu/consumers/odr/ accessible.

We are legally obliged to inform you about our e-mail address. You can reach us at: support@artlia.de.

We endeavor to settle any differences of opinion arising from our contract by mutual agreement.

In addition, we are not obliged to participate in an arbitration procedure and unfortunately cannot offer you participation in such a procedure.